Job Title: Microsoft D365 Practice Lead
Location: India
Job Type: Full-Time
Job Summary: We are seeking an experienced and dynamic Microsoft D365 Practice Lead to oversee our D365 practice in India. The ideal candidate will have extensive experience in managing and implementing Microsoft Dynamics 365 solutions, specifically in CRM, Finance and Operations (FinOps), and Business Central (BC). This role requires a strategic thinker with strong leadership skills, a solid background in solution architecture, and presales expertise to drive the practice forward and ensure the successful delivery of projects.
Key Responsibilities:
- Leadership and Strategy:
- Lead and manage the D365 practice, including CRM, FinOps, and BC teams.
- Develop and implement strategic plans to grow the D365 practice.
- Ensure alignment of the practice with overall business goals and objectives.
- Project Management:
- Oversee the delivery of D365 projects, ensuring they are completed on time, within scope, and within budget.
- Manage project risks and issues and ensure effective communication with stakeholders.
- Ensure high-quality project documentation and adherence to best practices.
- Technical Expertise and Architecture:
- Provide technical guidance and support to the D365 team.
- Design and architect D365 solutions that meet client requirements and industry standards.
- Stay updated with the latest developments in Microsoft Dynamics 365 and related technologies.
- Ensure the team is trained and certified in relevant D365 modules.
- Client Engagement and Presales:
- Build and maintain strong relationships with clients.
- Understand client needs and provide tailored D365 solutions.
- Lead presales activities, including solution demonstrations, proposal development, and responding to RFPs.
- Ensure high levels of client satisfaction and address any issues promptly.
- Team Development:
- Mentor and develop team members, fostering a culture of continuous learning and improvement.
- Conduct performance reviews and provide constructive feedback.
- Recruit and onboard new team members as needed.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Minimum of 10 years of experience in Microsoft Dynamics 365, with at least 5 years in a leadership role.
- Proven experience in managing and delivering D365 projects, specifically in CRM, FinOps, and BC.
- Strong understanding of business processes and how they can be optimized using D365 solutions.
- Extensive experience in solution architecture and system design.
- Demonstrated expertise in presales activities, including solution demonstrations and proposal development.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work effectively in a fast-paced, dynamic environment.
Preferred Certifications:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
- Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance.
- Opportunities for professional development and certification.
- Flexible working hours and remote work options.