Dbiz is a high-performing product & engineering company that partners up with organisations to help build out digital solutions with the right technology at the right time, whilst being innovative by using technology in different ways.
Responsibilities:
Configure new and improved functionality within Miles and other systems to meet business requirements.
Manage problem resolution by collaborating with technical, business stakeholder and Solution Delivery team colleagues.
Ensure functions affected by changes are implemented within configuration guidelines.
Participate or facilitate evaluation and review of products and methods, which impact operational effectiveness and make recommendations to rectify or enhance products and methods.
Ensure configuration standards are adhered to and contribute to setting development standards.
Ensure all activities are undertaken in accordance with agreed service levels and procedures, maximising solution delivery with the least impact.
Understand, sponsor and work towards achieving quality standards.
Escalates and communicate status vs plan as and when required.
Assess and report on risks that could impact on systems and data security and ensure appropriate mitigation practices are in place.